Privacy

Your privacy is our policy

We want your online experience to be enjoyable and we take care to respect your privacy when you visit our website.

Of utmost importance is the fact that we do not sell, rent or otherwise distribute your information outside of the company. Generally, we use the information we collect about you for two purposes:

1. To facilitate your requirements by ensuring your enquiries are forwarded to the correct people, and
2. To enable us to send you relevant marketing materials.

Other than statistical information we do not collect information about you through our website other than where you provide it to us. Our electronic commerce and privacy standards are derived from the world’s best business practices.

We provide essential online information

We provide clear, complete and up-to-date information online about our business and the products and services we offer. This includes how to get in touch with us. This information is designed to help you make informed choices.

If you discover a problem with any of the services we offer, we can be e-mailed at info@sums.com.au

Information collection/use

We only collect customer information that is necessary for what we do. We always tell you who we are and what we intend to do with your information when we receive it. We strive to be open – we will let you know what sort of personal information we hold, how we collect it, how we use and disclose it, if you want to know.

Some personal information may be gathered when your register for certain services or demonstrations offered. We may also ask for personal information at other times. We may also use a technology called ‘cookies’ in connection with our site in order to provide you with tailored information. A cookie is a tiny element of data that a website can send to your browser, which may then be stored on your hard drive so we can recognise you when you return. You may set your browser to notify you when you receive a cookie.

We also ensure that your personal details are accurate, complete and up-to-date when we use or collect them through our verification process.

We only collect personal information by lawful and fair means. This means we are never unreasonably intrusive when it comes to dealing with our customers. From time to time, we may also collect non-personal information from our customers. This helps us in our ongoing efforts to improve our website and the online experience for our visitors.

Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States .

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

We will respect your preference

We may also use the information we collect to keep you abreast of changes in our website, to inform you about new products and services, or to let you know about special offers you might find worthwhile. If you would rather not receive this information, you can visit our Contact Us page and let us know.

We always provide customers with an opportunity to opt-out of receiving future offers via e-mail. If you don’t wish to receive new information, just e-mail us at info@sums.com.au and we will delete your details from all internal marketing lists and future campaigns.

Offering information to other parties

We only use or disclose information about our customers in ways they would expect. This means we only use information to meet your requirements of us or improve our website. This information is not available to any organisations outside of SUMS Group Pty Ltd.

Please note that this policy covers the SUMS Group websites at https://www.uridanaustralia.com.au. amd http://www.sums.com.au Links within these website to other websites are not covered by this policy.

Let us know what you think

Privacy is a sensitive issue. At anytime, if you believe we have not adhered to these principles, please let us know by e-mail at info@sums.com.au and we will make every effort to review and correct the problem.

Changes to this policy

SUMS Group Pty Ltd reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.